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Subscription support

Choose the billing path that matches your purchase

Apple manages billing for subscriptions purchased through the App Store. SummitPlate can restore access from the app. Subscriptions purchased on the SummitPlate website are managed through Stripe.

Purchased on iPhone or iPad

Restore access: Open SummitPlate on your iPhone or iPad, then go to Profile → Restore Purchases. Use the same Apple Account that made the original purchase.
Manage or cancel: Open iPhone or iPad Settings, tap your name, then tap Subscriptions and choose SummitPlate. Apple controls App Store billing, renewals, and cancellations.
Billing questions or refunds: Apple determines eligibility for App Store refunds. If your purchase is active but SummitPlate access is missing, use Restore Purchases or email support@summitplate.com.

Manage Apple subscription Request an Apple refund

Purchased on the SummitPlate website

Sign in and open your web Profile to manage or cancel a Stripe subscription. For a billing problem you cannot resolve there, email support@summitplate.com.

Open web Profile

Delete your account and saved data

In the SummitPlate app, go to Profile → Delete Account. Deleting your SummitPlate account does not cancel an App Store subscription. Cancel with Apple first if you do not want the subscription to renew.

Read the SummitPlate Privacy Policy

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Check if your question is already answered:

Average response time: 12 hours

For urgent billing issues, include "URGENT" in your subject line.